{"id":453,"date":"2025-09-26T17:10:53","date_gmt":"2025-09-26T17:10:53","guid":{"rendered":"https:\/\/convertlocal.io\/blog\/?p=453"},"modified":"2026-07-08T11:21:37","modified_gmt":"2026-07-08T11:21:37","slug":"appfolio-birdeye-integration-boost-reviews-connect-with-tenants-and-simplify-property-management","status":"publish","type":"post","link":"https:\/\/convertlocal.io\/blog\/appfolio-birdeye-integration-boost-reviews-connect-with-tenants-and-simplify-property-management\/","title":{"rendered":"AppFolio + Birdeye Integration"},"content":{"rendered":"<style id=\"cl-mobile-form-visibility-fix\">\n.clh-form input,.clh-form select,.cl-form input,.cl-form select,.cl-post-lead input,.cl-post-lead select,.cl-lead-form input,.cl-lead-form select,.cl-text-form input,.cl-text-form 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.entry-meta *,body.single-post .posted-by,body.single-post .byline,body.single-post .cat-links,body.single-post .comments-link,body.single-post .post-author,body.single-post .ast-single-post-order .entry-meta{display:none!important}.site-header .site-logo-img img,#masthead .site-logo-img img,#masthead img.custom-logo{display:none!important}.site-header .site-logo-img a,#masthead .site-logo-img a,#masthead .custom-logo-link{display:inline-flex!important;align-items:center!important;gap:10px!important;text-decoration:none!important;font-size:0!important;white-space:nowrap!important}.site-header .site-logo-img a:before,#masthead .site-logo-img a:before,#masthead .custom-logo-link:before{content:\"CL\";display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;border-radius:10px;background:#102033;color:#fff;font-size:14px;font-weight:950;letter-spacing:0}.site-header .site-logo-img a:after,#masthead .site-logo-img a:after,#masthead .custom-logo-link:after{content:\"ConvertLocal\";color:#102033;font-size:22px;font-weight:950;letter-spacing:0}.site-header,#masthead{border-bottom:1px solid rgba(16,24,40,.08)!important;box-shadow:0 10px 30px rgba(16,24,40,.05)!important}.main-header-menu .menu-link,.ast-builder-menu .menu-item>.menu-link{font-weight:800!important;color:#102033!important;border-radius:999px}.main-header-menu .menu-link:hover,.ast-builder-menu .menu-item>.menu-link:hover{background:#f1f5f9!important;color:#0f766e!important}<\/style>\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"1200\" loading=\"lazy\" src=\"https:\/\/convertlocal.io\/blog\/wp-content\/uploads\/2025\/09\/appfolio_birdeye_home_small-4.png\" alt=\"Cartoon illustration of an apartment building and property manager connecting with tenants through Birdeye integration\" class=\"wp-image-460\" srcset=\"https:\/\/convertlocal.io\/blog\/wp-content\/uploads\/2025\/09\/appfolio_birdeye_home_small-4.png 800w, https:\/\/convertlocal.io\/blog\/wp-content\/uploads\/2025\/09\/appfolio_birdeye_home_small-4-200x300.png 200w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions about AppFolio + Birdeye<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">How do I connect my AppFolio account to Birdeye?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You&#8217;ll need to log into your AppFolio account, go to the Integrations tab, and open the Stack Marketplace. From there, simply activate the Birdeye integration. No third-party tools are required&nbsp;&#8211; it&#8217;s built right into AppFolio.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Is Birdeye a separate charge or membership?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Birdeye is a separate subscription from AppFolio. While the integration lives inside AppFolio, you&#8217;ll need a Birdeye account to activate it. The benefit is that tenant activity from AppFolio automatically syncs into Birdeye once connected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What can I do with the AppFolio + Birdeye integration?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Boost reviews &#8211; Automate review requests after lease signings, move-ins, and completed work orders.<\/li>\n\n\n\n<li class=\"\">Stay connected &#8211; Chat with tenants using landline texting, webchat, and even mass texting.<\/li>\n\n\n\n<li class=\"\">Simplify operations &#8211; Manage payments, referrals, and appointments in one platform.<\/li>\n\n\n\n<li class=\"\">Gain insights &#8211; Run tenant satisfaction surveys, use benchmarking tools, and display Google Seller Ratings.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why is boosting my online reputation important as a property manager?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Send experience surveys &#8211; Ask tenants to rate their experience, then guide happy tenants to leave public reviews.<\/li>\n\n\n\n<li class=\"\">Trigger review requests automatically &#8211; Send review requests after key events like move-ins or maintenance completion.<\/li>\n\n\n\n<li class=\"\">Respond quickly to reviews &#8211; Show tenants and owners you care by responding promptly to reviews.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The result? More trust, higher search rankings, and more signed leases.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Supported Integration Triggers with AppFolio<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">AppFolio Lease Signed Trigger &#8211; Add tenant details when a lease is signed.<\/li>\n\n\n\n<li class=\"\">Tenant Move-In &#8211; Capture new tenant details at move-in.<\/li>\n\n\n\n<li class=\"\">Tenant Move-Out &#8211; Capture details when a tenant moves out for follow-up surveys or reviews.<\/li>\n\n\n\n<li class=\"\">Work Order Completed &#8211; Add tenant info when a work order status is marked &#8220;Completed.&#8221;<\/li>\n\n\n\n<li class=\"\">New Tenant Added &#8211; Sync all new or existing tenant contact details from AppFolio.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Why Birdeye is the Perfect Match for AppFolio Users<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Automate tenant communication &#8211; Never miss an opportunity to connect.<\/li>\n\n\n\n<li class=\"\">Build trust through reviews &#8211; Stand out on Google and TripAdvisor where prospects are searching.<\/li>\n\n\n\n<li class=\"\">Showcase tenant satisfaction &#8211; Turn surveys into powerful social proof.<\/li>\n\n\n\n<li class=\"\">Simplify your tech stack &#8211; Manage everything in one platform instead of juggling multiple tools.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Does Birdeye work only for tenant reviews?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No. Birdeye also helps property management companies collect feedback from property owners. This gives you social proof from both sides of the business, building stronger trust with future clients.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Can Birdeye send automated review requests from AppFolio triggers?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Birdeye can automatically send review or survey requests using AppFolio triggers like Lease Signed, Move-In, Move-Out, Work Order Completed, and New Tenant Added.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Do I need technical knowledge to integrate AppFolio with Birdeye?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No. The integration is available directly inside AppFolio&#8217;s Stack Marketplace. Once Birdeye is activated, the setup is straightforward, and partners like Convert Local can handle it for you at no extra cost.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Birdeye includes 1-to-1 landline texting, bulk messaging, and even webchat. This makes it easy to send reminders, community updates, and urgent notices to tenants.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How does Birdeye help property managers rank higher on Google?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Collecting more Google reviews<\/li>\n\n\n\n<li class=\"\">Managing your business information across online listings<\/li>\n\n\n\n<li class=\"\">Publishing fresh content through social posting<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All of these factors improve your local SEO so your properties appear higher in search results.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Is Birdeye a separate subscription from AppFolio?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. AppFolio provides the property management platform, while Birdeye handles reviews, messaging, social, and listings. The two systems connect seamlessly, but Birdeye is billed as its own membership.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Can I respond to reviews directly inside Birdeye?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Birdeye allows you to view, respond to, and manage reviews from Google, TripAdvisor, Facebook, and more &#8211; all in one inbox. This saves time and ensures consistent tenant communication.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How does Birdeye Social help property management companies?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With Birdeye Social, you can schedule and post content to Facebook, Instagram, TikTok, and YouTube. Sharing updates, new property highlights, and community events helps keep your company top-of-mind while strengthening your online reputation<\/p>\n\n\n\n<h2 class=\"wp-blo k-heading wp-block-heading\">Can Convert Local set up my AppFolio + Birdeye integration?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. At Convert Local, we specialize in property management integrations. We&#8217;ll activate Birdeye inside your AppFolio account, set up your triggers, and configure automation &#8211; all included with your Birdeye plan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Can I respond to reviews directly inside Birdeye?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Birdeye allows you to view, respond to, and manage reviews from Google, TripAdvisor, Facebook, and more &#8211; all in one inbox. This saves time and ensures consistent tenant communicate<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How does Birdeye Social help property management companies?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With Birdeye Social, you can schedule and post content to Facebook, Instagram, TikTok, and YouTube. Sharing updates, new property highlights, and community events helps keep your company top-of-mind while strengthening your online reputation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Get Started with Convert Local<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\"><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Free integration setup &#8211; no extra work for your team.<\/li>\n\n\n\n<li class=\"\">Done-for-you onboarding &#8211; we configure your triggers and automation.<\/li>\n\n\n\n<li class=\"\">Ongoing support &#8211; we help you get the most from Birdeye + AppFolio..<\/li>\n\n\n\n<li class=\"\"><a href=\"http:\/\/www.convertlocal.io\">Schedule a demo today and see how we can boost your reputation.<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<style>.cl-post-lead{margin:42px 0;padding:28px;border-radius:24px;background:linear-gradient(135deg,#102033,#0f766e);color:#fff}.cl-post-lead *{box-sizing:border-box}.cl-post-lead h2{color:#fff;margin:0 0 8px;font-size:30px;line-height:1.12}.cl-post-lead p{color:#dff7f3;margin:0 0 18px;line-height:1.55}.cl-post-lead form{display:grid;grid-template-columns:1fr 1fr;gap:12px}.cl-post-lead input,.cl-post-lead select{width:100%;border:1px solid rgba(255,255,255,.24);border-radius:12px;padding:13px 14px;min-height:48px;background:#fff;color:#102033}.cl-post-lead button{border:0;border-radius:999px;background:#fff;color:#102033;padding:13px 18px;font-weight:900;min-height:48px}.cl-post-lead .wide{grid-column:1\/-1}.cl-post-lead-status{grid-column:1\/-1;min-height:20px;color:#dff7f3;font-size:13px}@media(max-width:720px){.cl-post-lead form{grid-template-columns:1fr}}<\/style><section class=\"cl-post-lead\"><h2>Want help turning this into a Birdeye workflow?<\/h2><p>Tell us what platform you use, how many locations you have, and whether your goal is reviews, webchat, texting, or reputation management. We will start with a quick text.<\/p><form data-endpoint=\"https:\/\/script.google.com\/macros\/s\/AKfycbx7IG3_8NBTDR7s5ok-XvscylJERJj2gGUzugblMiji683c-_FiITONxbvyW-u0lSzk\/exec\" onsubmit='event.preventDefault();var f=this,s=f.querySelector(\"[data-lead-status]\"),b=f.querySelector(\"button\"),d={name:f.name.value,phone:f.phone.value,locations:f.locations.value,companyUrl:f.companyUrl.value,goal:f.goal.value,source:\"convertlocal-blog-post\",pageUrl:location.href};b.disabled=true;s.textContent=\"Starting the text conversation...\";fetch(f.dataset.endpoint,{method:\"POST\",mode:\"no-cors\",headers:{\"Content-Type\":\"text\/plain;charset=utf-8\"},body:JSON.stringify(d)}).then(function(){f.reset();s.textContent=\"Sent. We will text you shortly from ConvertLocal.\"}).catch(function(){s.textContent=\"Something did not send. Please book a demo or try again.\"}).then(function(){b.disabled=false;});'><input name=\"name\" placeholder=\"Name\" autocomplete=\"name\" required><input name=\"phone\" placeholder=\"Text number\" autocomplete=\"tel\" required><input name=\"locations\" placeholder=\"How many locations?\" inputmode=\"numeric\" required><input name=\"companyUrl\" placeholder=\"Company website (optional)\" autocomplete=\"url\"><select name=\"goal\" aria-label=\"Goal\"><option>Drive more reviews<\/option><option>Inbound webchat<\/option><option>Business texting<\/option><option>Listings and reputation<\/option><option>All of the above<\/option><\/select><button class=\"wide\" type=\"submit\">Start a text conversation<\/button><span class=\"cl-post-lead-status\" data-lead-status><\/span><\/form><\/section>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions about AppFolio + Birdeye How do I connect my AppFolio account to Birdeye? You&#8217;ll need to log into your AppFolio account, go to the Integrations tab, and open the Stack Marketplace. From there, simply activate the Birdeye integration. No third-party tools are required&nbsp;&#8211; it&#8217;s built right into AppFolio. Is Birdeye a separate [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":460,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4,10,3,1],"tags":[],"class_list":["post-453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-content-marketing","category-google-review-strategy","category-local-seo","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AppFolio + Birdeye Integration - Convert Local Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/convertlocal.io\/blog\/appfolio-birdeye-integration-boost-reviews-connect-with-tenants-and-simplify-property-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AppFolio + Birdeye Integration - Convert Local Blog\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions about AppFolio + Birdeye How do I connect my AppFolio account to Birdeye? You&#8217;ll need to log into your AppFolio account, go to the Integrations tab, and open the Stack Marketplace. From there, simply activate the Birdeye integration. No third-party tools are required&nbsp;&#8211; it&#8217;s built right into AppFolio. Is Birdeye a separate [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/convertlocal.io\/blog\/appfolio-birdeye-integration-boost-reviews-connect-with-tenants-and-simplify-property-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Convert Local Blog\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-26T17:10:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-08T11:21:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/convertlocal.io\/blog\/wp-content\/uploads\/2025\/09\/appfolio_birdeye_home_small-4.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Dan T\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@danjtucci\" \/>\n<meta name=\"twitter:site\" content=\"@danjtucci\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dan T\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/convertlocal.io\\\/blog\\\/appfolio-birdeye-integration-boost-reviews-connect-with-tenants-and-simplify-property-management\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/convertlocal.io\\\/blog\\\/appfolio-birdeye-integration-boost-reviews-connect-with-tenants-and-simplify-property-management\\\/\"},\"author\":{\"name\":\"Dan T\",\"@id\":\"https:\\\/\\\/convertlocal.io\\\/blog\\\/#\\\/schema\\\/person\\\/696237acfa23e915f22534e95605e0b8\"},\"headline\":\"AppFolio + Birdeye Integration\",\"datePublished\":\"2025-09-26T17:10:53+00:00\",\"dateModified\":\"2026-07-08T11:21:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/convertlocal.io\\\/blog\\\/appfolio-birdeye-integration-boost-reviews-connect-with-tenants-and-simplify-property-management\\\/\"},\"wordCount\":883,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/convertlocal.io\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/convertlocal.io\\\/blog\\\/appfolio-birdeye-integration-boost-reviews-connect-with-tenants-and-simplify-property-management\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/convertlocal.io\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/appfolio_birdeye_home_small-4.png\",\"articleSection\":[\"Converting leads to customers\",\"Google Review Strategy\",\"Local SEO\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/convertlocal.io\\\/blog\\\/appfolio-birdeye-integration-boost-reviews-connect-with-tenants-and-simplify-property-management\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/convertlocal.io\\\/blog\\\/appfolio-birdeye-integration-boost-reviews-connect-with-tenants-and-simplify-property-management\\\/\",\"url\":\"https:\\\/\\\/convertlocal.io\\\/blog\\\/appfolio-birdeye-integration-boost-reviews-connect-with-tenants-and-simplify-property-management\\\/\",\"name\":\"AppFolio + Birdeye Integration - 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You&#8217;ll need to log into your AppFolio account, go to the Integrations tab, and open the Stack Marketplace. From there, simply activate the Birdeye integration. No third-party tools are required&nbsp;&#8211; it&#8217;s built right into AppFolio. 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