Okay, so you have some bad Google reviews & your looking to try to remove them from your profile to clean up your reputation? Lets walk you through some options on how to remove a Google review as it’s not always cut & dry.
First was the review from a real customer? Sometime negative reviews can happen even to the best businesses & this can be your opportunity to shine. It’s always a best practice to respond to the review & then reach out to the customer if you have their information & try to rectify the issue. Not only can you try to get them to fix the review but you can also try to save this customer.
Is the review fake or does it violate Google policy?
If you’ve come across a Google review that you believe is fake or violates Google’s policies, there are steps you can take to flag the review and have it removed.
First, it’s important to understand that Google reviews are meant to be honest, authentic opinions from real people about their experiences with a business. Reviews that are fake, or that violate Google’s policies, can damage a business’s reputation and credibility, and can even be harmful to consumers who rely on reviews to make informed decisions.
If you come across a review that you believe is fake or violates Google’s policies, here’s what you can do:
1. Navigate to the review on Google.
2. Click on the “Flag as inappropriate” link below the review.
3. Select the reason why you’re flagging the review, such as “Fake review” or “Violates Google’s policies.”
4. Click “Submit.”
Google will then review the flagged review and determine whether it should be removed. Keep in mind that just because a review is flagged doesn’t mean it will automatically be removed. Google will carefully consider the flagged review and the reasons for flagging it before making a decision.
It’s also worth noting that if you’re the owner of a business and you believe a review is fake or violates Google’s policies, you can also flag the review and ask for it to be removed.
In conclusion, if you come across a Google review that you believe is fake or violates Google’s policies, don’t hesitate to flag it. By taking this action, you can help protect businesses and consumers from the negative effects of fake or policy-violating reviews.
Dan Tucci is the Founder of ConvertLocal.io – helping businesses grow their local presence through Reviews, Listing management & webchat services.