Business texting
BBirdeye agency partnerWorkflow setup, launch support, and growth systems
Turn your landline into a modern text channel.
ConvertLocal helps local businesses use Birdeye to receive and send texts from the number customers already know, without making your team juggle another disconnected inbox.
What text-to-landline helps with
Lead response
Let prospects text questions, quotes, appointment requests, and follow-ups from your main business number.
Review workflows
Use SMS as part of a review request and feedback process that feels natural to customers.
Team visibility
Keep conversations centralized so your team can see what happened and respond from one place.
Common workflows
- Missed-call follow-up that invites the customer to text back.
- Quote requests from Google Business Profile, website forms, and landing pages.
- Appointment reminders, confirmations, and post-service review requests.
- Inbound webchat handoff into text when the customer leaves the site.
Want to see if your landline can text?
We will help confirm the right setup and map the fastest Birdeye workflow to launch first.