Birdeye setup agency for local and multi-location businesses.
ConvertLocal helps businesses get more out of Birdeye by setting up the workflows that drive reviews, texting, webchat, listings, surveys, referrals, and customer communication. We focus on the practical pieces that make Birdeye easier for your team to use every day.
Why work with ConvertLocal on Birdeye setup?
Birdeye can support a wide range of customer communication needs, but the value comes from how it is configured. A property manager, law firm, tour operator, wellness studio, and home service business do not need the same triggers, messages, routing, or review strategy.
ConvertLocal helps translate your business goals into a launch plan. That might mean connecting review requests to the right customer moment, turning website visitors into text conversations, cleaning up listings, creating survey paths, or building internal reply workflows that your team can actually maintain.
Instead of handing you a dashboard and hoping the team figures it out, we help map the workflow, write the message logic, test the experience, and identify which parts should be automated first.
Where ConvertLocal helps
Review automation
Set up review request timing, templates, reminders, and location routing around moments when customers are most likely to respond.
Texting and webchat
Use Birdeye messaging to capture leads, answer questions, and keep conversations moving from one shared inbox.
Integrations
Plan workflows around systems like AppFolio, FareHarbor, Mindbody, Clio, Stayntouch, and other vertical platforms.
Want help launching Birdeye the right way?
Tell us your platform, number of locations, and main goal. We will recommend the first workflow to build.