Birdeye review automation services that turn happy customers into Google reviews.
ConvertLocal helps businesses automate review requests around the right customer moments, so your team is not relying on manual reminders, random emails, or inconsistent front-desk follow-up.
Review automation works best when timing is specific.
A generic review campaign can help, but the best results usually come from matching the request to the customer journey. For one business that might mean after a completed work order. For another it might be after checkout, appointment completion, lease signing, case closure, or a successful onboarding call.
We help identify those moments, write the review request language, choose the right channel, and keep the workflow compliant with how your team actually operates. The goal is simple: ask more of the right people at the right time, while protecting the customer experience.
Birdeye can also support AI-assisted replies, private feedback routing, surveys, review monitoring, and reporting across locations. ConvertLocal helps you decide which pieces matter first so the program launches cleanly.
What we set up
Request timing
Choose when review requests should fire and when reminders should stop.
Message templates
Write concise, on-brand text and email requests that sound like your business.
Feedback routing
Route unhappy feedback internally so the team can respond before issues become public reviews.
Want a better review engine?
We will help you find the best review request trigger and launch the first workflow.