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FareHarbor templates

Best Text Message Templates for FareHarbor Users

FareHarbor operators can use these templates for booking confirmations, arrival details, waiver reminders, weather updates, post-tour review requests, private charters, and guest follow-up.

Last updated July 19, 2026

Recommended FareHarbor texting workflow

Build your messages around the guest journey: booking, pre-arrival, same-day logistics, post-experience follow-up, and review requests. The best texts are short, specific, and tied to a real guest moment.

1. Confirm

Send booking and arrival details while the guest is paying attention.

2. Prepare

Remind guests about waivers, pickup, parking, weather, and what to bring.

3. Follow up

Send a thank-you, photo link, review request, or repeat booking offer.

Ready-to-copy FareHarbor text message templates

Adapt these examples for your activity type, seasonality, meeting point, cancellation policy, and guest expectations.

Booking confirmation

01

When to use it: Immediately after a guest books a tour, rental, class, or activity.

Hi {first_name}, your {tour_or_activity_name} with {business_name} is confirmed for {date_time}. Please arrive at {arrival_time} at {meeting_location}. Reply here with any questions.

Arrival instructions

02

When to use it: The day before or morning of the experience.

Hi {first_name}, reminder for your {tour_or_activity_name}: meet us at {meeting_location} by {arrival_time}. Parking/check-in notes: {arrival_notes}. We look forward to seeing you.

Waiver reminder

03

When to use it: When waivers are required before arrival.

Hi {first_name}, quick reminder from {business_name}: please complete your waiver before your {tour_or_activity_name}. Here is the link: {waiver_link}.

Weather update

04

When to use it: When weather may affect timing, clothing, route, or expectations.

Hi {first_name}, weather update for your {tour_or_activity_name}: {weather_note}. Your booking is currently {status}. We will text again if anything changes.

What to bring

05

When to use it: Before tours where gear, clothing, IDs, or supplies matter.

Hi {first_name}, for your {tour_or_activity_name}, please bring {items_to_bring}. We recommend arriving early so check-in is easy.

Late arrival prevention

06

When to use it: A few hours before the start time for high-no-show or hard-to-find locations.

Hi {first_name}, your {tour_or_activity_name} starts at {start_time}. Please plan to arrive by {arrival_time}; late arrivals may miss check-in or departure.

Pickup confirmation

07

When to use it: For hotel pickup, shuttle pickup, boat docks, or transportation details.

Hi {first_name}, your pickup for {tour_or_activity_name} is scheduled for {pickup_time} at {pickup_location}. Please be ready a few minutes early.

Schedule change

08

When to use it: When timing, vessel, guide, route, or departure details change.

Hi {first_name}, update from {business_name}: your {tour_or_activity_name} has changed to {new_date_time_or_details}. Reply here if you have questions.

Private tour follow-up

09

When to use it: After someone asks about a private charter, group booking, party, or corporate event.

Hi {first_name}, thanks for asking about a private {experience_type} with {business_name}. We can help with {group_size} guests on {preferred_date}. Want us to send options?

Abandoned inquiry follow-up

10

When to use it: When a guest asks a question but has not booked yet.

Hi {first_name}, following up from {business_name}. Are you still interested in {tour_or_activity_name}? We can help with availability, group size, timing, or what to expect.

Post-tour thank-you

11

When to use it: A few hours after the experience ends.

Hi {first_name}, thank you for joining {business_name} for {tour_or_activity_name}. We hope you had a great time. Reply here if there is anything we can help with.

Review request

12

When to use it: After a positive tour, rental, charter, class, or activity.

Hi {first_name}, thanks for choosing {business_name}. If you had a great experience, would you leave us a quick Google review? {review_link}

Photo follow-up

13

When to use it: When guests may receive photo links or media after the experience.

Hi {first_name}, photos from your {tour_or_activity_name} are ready here: {photo_link}. Thanks again for coming out with {business_name}.

Repeat guest offer

14

When to use it: After a great experience or during seasonal rebooking campaigns.

Hi {first_name}, we loved having you on {tour_or_activity_name}. If you want to come back this season, reply here and we can help you find the best available date.

Common mistakes to avoid

Sending vague reminders

Include date, time, location, and the action the guest should take next.

Waiting until the last minute

Waivers, pickup instructions, and parking notes work better before the guest is already on the way.

Forgetting the review moment

Ask soon after the experience while the memory is fresh and the guest is still excited.

Written by Dan Tucci

Founder of ConvertLocal, helping local and multi-location businesses set up review automation, texting, webchat, AI Receptionist, missed-call text back, and customer communication workflows.

FAQ

What are the best text templates for FareHarbor users?

Start with booking confirmations, arrival instructions, waiver reminders, weather updates, pickup details, post-experience thank-yous, and review requests.

Can FareHarbor operators send review request texts?

Yes, many operators use post-experience texts to ask happy guests for Google reviews after the tour, rental, class, or activity is complete.

Can guests reply to these messages?

Yes, with business texting and a shared inbox, guests can reply with questions and your team can answer from the business number.

Should operators text every guest?

Use texting for helpful operational updates, guest questions, reminders, and review requests. Campaign or promotional texts should follow consent and frequency rules.

Can ConvertLocal help implement this?

Yes. ConvertLocal helps experience businesses set up texting, webchat, review requests, missed-call text back, and shared inbox workflows.