Tour Operator Text Message Templates
Use these templates for bookings, reminders, arrival instructions, waiver follow-up, weather updates, private tour inquiries, post-tour review requests, and guest communication.
Last updated July 19, 2026
Choose your tour booking platform
FareHarbor, Peek Pro, and Rezdy teams all need clear guest communication, but the workflows differ by booking source, tour type, pickup location, weather policy, and post-experience follow-up. Start with the platform closest to your operation.
FareHarbor text templates
Booking confirmations, waiver reminders, arrival instructions, weather updates, private tours, and review requests.
Peek Pro text templates
Guest reminders, abandoned inquiry follow-up, arrival instructions, group bookings, review requests, and missed-call replies.
Rezdy text templates
Partner booking follow-up, pickup details, schedule changes, guest feedback, reminders, and post-tour review requests.
Where texting helps experience businesses most
| Moment | Useful text | Why it matters |
|---|---|---|
| Before the tour | Confirmation, arrival instructions, what to bring, waiver reminder | Guests show up prepared and ask fewer repetitive questions. |
| Same day | Pickup details, weather update, parking notes, late-arrival prevention | Clear instructions reduce no-shows, late arrivals, and phone calls. |
| After the tour | Thank-you, photo link, review request, repeat guest offer | The best time to request a review is after the experience is fresh. |
FAQ
What text messages should tour operators send?
Most operators need booking confirmations, arrival instructions, waiver reminders, weather updates, schedule changes, post-tour thank-yous, and review requests.
Can these templates work with FareHarbor, Peek Pro, and Rezdy?
Yes. The templates are written around common booking and guest communication moments that teams using those platforms often need to manage.
Can guests reply to these texts?
Yes, when business texting is set up with a shared inbox, guests can reply with questions about timing, location, weather, accessibility, or group details.
Can ConvertLocal help set this up?
Yes. ConvertLocal helps experience businesses plan texting, webchat, missed-call text back, review requests, and guest follow-up workflows.